Terms of Service

By creating an account or using RivalNotify (“Service”), operated by RivalNotify (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

We may update these terms from time to time. Continued use after changes constitutes acceptance. We will notify you of material changes via email or the dashboard.

RivalNotify is a SaaS platform that monitors competitor websites for changes, uses AI to analyse those changes, and delivers actionable insights via email and Telegram. The Service is provided “as is” and is subject to the plan limits and availability described on our pricing page.

We do not guarantee that monitored websites will always be accessible — some sites employ anti-bot measures. If a URL you add cannot be tracked, we will test it and, where the failure is on our end, issue a full refund as described below.

• •You must be at least 18 years old to use the Service.
• •You are responsible for keeping your account credentials secure.
• •You must provide accurate information when creating your account.
• •One account per person or business entity unless otherwise agreed.
• •You may not use the Service for any illegal or unauthorised purpose.

You agree not to:

• ✕Use the Service to monitor websites you do not have permission to access
• ✕Attempt to scrape, reverse-engineer, or extract our underlying systems
• ✕Use the Service in any way that violates applicable laws or regulations
• ✕Attempt to circumvent plan limits or abuse free trials
• ✕Resell or sublicense access to the Service without our written consent
• ✕Use the Service to harass, harm, or defame any individual or business

Paid plans are billed monthly or annually through LemonSqueezy. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.

• –Subscriptions renew automatically unless cancelled before the renewal date.
• –You can cancel at any time from your account settings.
• –Cancellation takes effect at the end of the current billing period — you keep access until then.
• –Plan downgrades take effect at the next renewal.

All content, software, and branding within RivalNotify — including our AI models, analysis output, and interface — are owned by or licensed to us. You retain ownership of the URLs and competitor data you bring to the platform.

You grant us a limited licence to fetch, store, and analyse the competitor pages you add solely for the purpose of providing the Service to you.

The Service is provided “as is” without warranties of any kind. We do not guarantee:

• –That the Service will be uninterrupted or error-free
• –That AI-generated analysis will be accurate or complete
• –That all competitor changes will be detected
• –That monitored websites will not block our monitoring

To the maximum extent permitted by law, our total liability to you for any claim arising from use of the Service shall not exceed the amount you paid us in the 3 months preceding the claim.

You may terminate your account at any time by cancelling your subscription and deleting your account from the settings page. We may suspend or terminate your account if you violate these terms, with notice where reasonably possible.

Upon termination, your access to the Service will cease and your data will be deleted in accordance with our Privacy Policy.

These terms are governed by applicable law. Any disputes shall be resolved through good-faith negotiation first. If unresolved, disputes will be submitted to binding arbitration or the courts of the jurisdiction in which we operate.

Questions about these terms? Email us at support@rivalnotify.com.